App Privacy Policy

Privacy Policy

Last updated: May 18, 2026

At Gravity Player (www.gravityplayer.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you using our companion app.

Information We Collect

We do not require you to create an account, and we do not ask for or collect any personal information such as your name, email address, phone number, or location to use this app.

You can use our app to check for and firmware updates, which downloads from our cloud storage.

We automatically collect anonymous diagnostic and usage information to help us fix bugs and understand how the app is used. This may include crash logs, device type, operating system version, and interactions within the app (e.g. screens viewed, features used). No personally identifiable information is collected in these reports.

During submitting information or downloads updates, our service may process technical data inherent to internet communications, such as your IP address, solely to transmit the file. We do not log, store, or have access to this connection information on our systems.

Our app requests access to your device’s location solely because the operating system requires it to scan for nearby Bluetooth devices. We do not collect, store, or transmit any location data. This permission is used only while you are actively connecting to your device, and we never send your location to any server or third party.

How We Collect Information

We collect information in the following ways:

  • Automatically through tracking technologies when you use our app
  • From third-party services such as telemetry

How We Use Information

We use the information to:

  • Improve our app, products, and customer experience
  • Comply with legal obligations

Sharing Information

We may share the information with trusted third parties only as necessary to operate our business, including:

  • Analytics Providers: To understand website usage (e.g., Google Analytics)
  • Legal Authorities: When required by law or to protect our rights

Your Rights (California Residents – CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal data)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at gravity@gravityplayer.com.

Data Retention

We retain the information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement industry-standard security measures to protect the information, including SSL encryption and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

We do not knowingly collect any personal information from anyone, including children under the age of 13. If you believe we have inadvertently collected such data, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at gravity@gravityplayer.com.